Terms & Privacy Policy

Terms & Privacy Policy

Welcome to R-Massage Varna!

These terms and conditions outline the rules and regulations for the use of R-Massage Varna Website, accessible at https://massagevarna.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use R-Massage Varna if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logged on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company – R.Fitness Ltd., with its registered address: Varna, Bulgaria, 9 Petko Karavelov str., registered at the Chamber of commerce under the company number BG206539177.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Bulgaria. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

License

Unless otherwise stated, R.Fitness Ltd. and/or its licensors own the intellectual property rights for all material on R-Massage Varna. All intellectual property rights are reserved. You may access this from R-Massage Varna for your own personal use subjected to restrictions set in these terms and conditions.

You must not:
  • Republish material from R-Massage Varna
  • Sell, rent or sub-license material from R-Massage Varna
  • Reproduce, duplicate or copy material from R-Massage Varna
  • Redistribute content from R-Massage Varna

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. R.Fitness Ltd. does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of R.Fitness Ltd. its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, R.Fitness Ltd. shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

R.Fitness Ltd. reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:
  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so.
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party.
  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy.
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  • You hereby grant R.Fitness Ltd. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

iFrames

Without prior approval and written permission, you may not create frames around our webpages that alter in any way the visual presentation or appearance of our website.

Exchanges

R-Massage bookings cannot be exchanged for other services or goods or assigned to third parties.

Wrong information

In case of wrong or incomplete data provided during the registration and purchasing process, including customer’s name, e-mail address, phone number, etc., R-Massage Varna is not responsible for delivering the purchased services.

Cancellation Policy

If a booking is cancelled less than 24 hours prior to the booked procedure on behalf of the customer, it will be fully charged and cannot be refunded.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and their use. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Privacy and Cookie Policy

This Policy applies to collection of your personal data, as well as to the use of “cookie” files and similar technologies on the R-Massage Varna website (the “Website”). The Website is operated by R.Fitness Ltd., with its registered address: Varna, Bulgaria, 9 Petko Karavelov str., registered at the Chamber of commerce under the company number 206539177 (“R-Massage Varna“).

Your Privacy is important to us!

Contact data. In order to make contacting you possible, the Website enables collection of certain personal data: name and surname, your e-mail address and/or phone number. R-Massage Varna is the controller of your personal data and takes appropriate steps to ensure security of your data.

Registration data. R-Massage Varna also collects your personal data during the registration process wither on our website or during payment. At registration, we request that you provide us with the following personal data: first name, last name, e-mail, login, password, correspondence address, country, and phone.

Other data collected by us through the registration form, which may constitute personal data, are collected, and processed on behalf of acquirers, who act as data controllers and entrust us with the processing of personal data for purpose of concluding agreement between you and the acquirers. In such cases, we act as data processors.

As data controller, we process your data for the purpose of providing our services to you and for general marketing purposes: (i) responding to your query; (ii) sending you tailored offers; and (iii) sending you marketing e-mails and contacting you telephonically, provided that you consented to such forms of communication. Together with marketing information and offers regarding R-Massage Varna products and services, we may at times approach you with information on compatible products and services, which are offered together with ours.

In processing your data, we pursue our legitimate interest in responding to your query, concluding contract with the entity you represent and direct marketing of our services (the legal basis for processing of your data).

Provision of your personal data is voluntary, but if you choose not to provide us with your basic contact information, we may not be able to respond to your query or provide services to the entity you represent.

Where we act as data controller, you have the right to object to the processing of your data by us and to request that we correct or delete your data. If you file such a request, we will stop processing your data and delete it, unless there exists an important overriding legal interest (e.g. defense of claims or existence of a legal obligation to retain the data) which will entitle us to keep your data for a longer period. You also have the right of access to your data, as well as the right to data portability and to restriction of processing.

We process your personal data only for as long as necessary for the purposes, for which it was collected. In establishing the retention period for your personal data, we take into account, among others, the following criteria: (i) whether you express continuous interest in our services, (ii) if you have become our customer/the entity you represent entered into a contract with us, (iii) if you told us during the call or in a message that you would like us to contact you in the future.

We entrust the processing of your personal data to entities, which act on our behalf and solely based on our instructions (data processors). In particular we use data processors, whom we select carefully, to store your data on secure servers located within the territory of the EU.

We may have to share your personal data with competent authorities (in particular the police or prosecution service), if they approach us with such a request, provided that there exists an appropriate legal basis for making your personal data available to them (e.g. a court order).

If you have any questions with regard to the processing of your data by us or if you wish to exercise your rights, you can contact our data protection officer at mailto:info@massagevarna.com. You also have the right to file a complaint to data protection authority.

Our use of cookies and similar technologies

To improve the operation of our site, we use cookies, web beacons, device fingerprinting and similar technologies. We also make use of Google Analytics and Hotjar tools.

Cookies are the small text files / fragments of text that the Website sends to the browser, and which are sent back by the browser at the next entrances to the website, for the purpose of keeping the browser session or storing user page data.

Web beacons (also known as pixel tags) are transparent image files used to monitor your journey around a single interact with the Website and its content.

We also use Hotjar tool on our website. Hotjar monitors and stores users’ behavior on the website. Hotjar processes the following data: navigation, website scrolling, cursor movement. Other data such as location, device id, operating system, browser and cookies are also processed.

Google Analytics is a tool we use in order to calculate visits to our website, check which functionalities of our website are used most and improve the operation of the Website.

Device fingerprinting is a technology which allows us to collect information about your device (what browser or operating system you use, plug-ins, time zone, other settings). We use this information to identify you and to ensure security of our website.

Exclusion or limitation of the use of cookies and other similar technologies may affect the functionality of the Website.

The following types of cookies are used by the Website – ‘session cookies’ which are erased when the user logs out or closes the browser and ‘persistent cookies’ which remain on the user’s device for a pre-defined period of time or until the user deletes them manually.

The Website uses cookies for statistical purposes, to adapt the website content, performance and structure to users’ individual preferences, to provide users with advertising content adapted to their preferences. Cookies and web beacons for ads targeting purposes can be linked to other online services, such as Facebook. Please note that cookies may collect personal information to enhance the site’s functionality. Such data is stored in encrypted form and the access to them is limited.

Cookies that are used by the third parties via the Website, including in particular the users of the website, are subject to their own privacy policy.

Handling and use of “cookies” is allowed automatically. However, these settings can be changed at any time. For details on how cookies are handled and used, see the settings of your web browser. You can learn more about cookies and similar technologies and check how to disable them for the browser you use by visiting the following website: https://www.allaboutcookies.org.

If you wish to learn more about Google Analytics tools and your privacy, please visit the following site: https://support.google.com/analytics/answer/6004245?hl=en. You can also opt out from Google Analytics by installing a browser add-on available here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

To learn more about Hotjar and how to opt out, please visit the following websites: https://www.hotjar.com/privacy and https://www.hotjar.com/opt-out.

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Welcome to R Massage Varna!

Step into a true oasis of relaxation in the heart of Varna.

Monday to Friday 10:00 - 22:00 hrs
Saturday 10:00 - 22:00 hrs
Sunday 10:00 - 22:00 hrs